28 Nov 2025
Sri Lanka implements new delivery service for certificates
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Sri Lanka's Registrar General’s Department has initiated a pilot program under the e-Civil Registration Programme to deliver birth certificates directly to citizens using the Postal Courier Service. In partnership with the Department of Posts, this modernization effort aims to enhance secure and efficient delivery while significantly reducing the need for citizens to visit government offices in person.

 

Currently operating in ten divisional secretariats, the pilot covers certificates for children born on or after January 1, 2021. This initiative is a component of a larger national digitization strategy that includes streamlining the assignment of national identity numbers when children reach age 15. The program, if successful, is set for nationwide expansion, signaling a major advance in Sri Lanka’s digital governance goals.

 

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Alongside its new postal delivery pilot for birth certificates, Sri Lanka is advancing the civil registration and vital statistics (CRVS) with the support of WHO-led training. Supported by Vital Strategies, the workshop introduced mortality coders at the Registrar General’s Department to ANACoD3 and ICD-11. Part of the OneRegistry Initiative backed by the UN Sri Lanka SDG Fund, this effort ensures that innovations in service delivery are matched by stronger data quality to track progress toward the Sustainable Development Goals.

 

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