(Newsletter April 2023)

Andy Kap Calo, Director of the Civil Registration & Identity Management (CRIM) Department in Vanuatu, recently signed a raft of critically important Standard Operating Procedures to ensure the preservation of the corporate knowledge and practices guiding the work of the Department.

The CRIM Department captured the exact procedures to register the birth of a child, undertake a name change or prepare the necessary documents for a marriage certificate. The procedures are recorded in a Standard Operating Procedure, which corresponds to the documentation of a detailed step-by-step process. The initiative is supported by the UNDP/Vanuatu Electoral Environment Project as part of a larger delivery of new foundational identity management system.

In addition, the CRIM Department is in advanced stages of digitization of all records onto a comprehensive database. The new foundational identity management system is known as “RV5” and it replace the existing RV4 database. The database will provide up-to-date, accessible and validated data for use by different government and non-government entities.